Can’t See All of the Email? It’s All in the Dots!

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Some of my customers seem so lost when having to shop online. I know many are very computer savvy, so this is for those not knowing even know the basics.  

A while back I had a customer complain she could not see the images of the email campaign I had sent her. I ask if she could see three little dots all in a row. This is Gmail “trimming content”. If you click on these three little dots   all in a row, the rest of the email will be expanded and you see all that was sent. It is that easy!

And to give you a trick, if you send an email, and do not want Gmail trimming it, delete the three dots before you send your email, and Gmail cannot trim. Ha!

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